Terms of use

DT Swiss Academy is a service of DT Swiss AG.

Provider and contract partner

DT Swiss AG
Längfeldweg 101
CH-2504 Biel/Bienne

Board of Directors: Frank Böckmann, Maurizio D’Alberto

Commercial Director: Frank Böckmann
Technical Director: Maurizio D'Alberto



DT Swiss including affiliates, divisions, contractors and all data sources and suppliers, (collectively "we", "us" or "our") welcomes you.

These terms and conditions of service govern your use of the services, features and content provided to the subscriber (the "subscriber", "user", "sub-user", "you" or "your").

Please read these Terms of Service carefully before using the services.

  • These Terms of Service apply to all users of the services offered on academy.dtswiss.com. If you are using the services on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind such organization to these Terms of Service and you agree to be bound by these Terms of Service on behalf of such organization.
  • Agreeing to use the services by clicking "Sign up" constitutes your acceptance and agreement to be bound by these Terms of Service, and all other operating rules, policies and procedures that may be published from time to time on the website by us, each of which is incorporated by reference and each of which may be modified from time to time without notice to you.
  • You acknowledge the receipt of our Privacy Policy.

We reserve the right, at any time and from time to time, to amend or to modify these Terms of Service without prior notice to you, provided that if any such alterations constitute a material change to these Terms of Service, we will notify you by posting an announcement through the services. Amendments and modifications shall take effect immediately when posted. By continuing to access or use the services after any such amendments or modifications, you agree to be bound by such amended or modified Terms of Service.

For this reason, we encourage you to review the Terms of Service whenever you use the platform. If you do not agree to any change to these Terms of Services, then you must immediately stop using the services.

Beside the official version of these Terms of Service, we have put a simplified commentary entitled "In other words" to assist you in your comprehension of these Terms. However, it is the "Terms of Service" which govern your access and use of the services not the commentary set out in "In other words" or included in other similar explanations which are provided for informational purposes only and do not include all of the information in the Terms of Service. You should always read the full text of the Terms of Service and not just the "In other words" commentary or other explanations.

Some jurisdictions have consumer protection and other legislation which may apply to the services and which do not allow certain provisions such as limitations of liability and exclusion of certain warranties, among others. To the extent that a limitation, exclusion, restriction or other provision set out below is specifically prohibited by applicable law, such limitation, exclusion, restriction or provision may not apply to you.

In other words,

This document exists to protect both you and us. By using our services, you agree to our Terms of Service agreement. We've summarized the key points for you. Please always check for updates in the "Terms of Service".


Eligibility & Registration

The services are not targeted towards, nor intended for use by, anyone under the age of 13. By using the services, you represent and warrant that you are 13 years of age or older. If you are under the age of 13, you may not, under any circumstances or for any reason, use the services. We may, in our sole discretion, refuse to offer the services to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the services is revoked where these Terms of Service or use of the services is prohibited or to the extent offering, sale or provision of the services conflicts with any applicable law, rule or regulation. Further, the services are offered only for your use, and not for the use or benefit of any third party.

To sign up for the services, you must register for an account on the services. You must provide accurate and complete information and keep your account information updated.

You shall not:

(a) select or use as a username a name of another person with the intent to impersonate that person;

(b) use as a username a name subject to any rights of a person other than you without appropriate authorization; or

(c) use, as a username, a name that is otherwise offensive, vulgar or obscene.

You are solely responsible for the activity that occurs on your account, regardless of whether the activities are undertaken by you, your employees or a third party (including your contractors or agents), and for keeping your account password secure. You may never use another person's user account or registration information for the services without permission. You must notify us immediately of any change in your eligibility to use the services (including any changes to or revocation of any licenses from state, provincial, territorial or other authorities), breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your account. You shall have the ability to delete your account, either directly or through a request made to one of our employees or affiliates. You agree to provide accurate information in your registration and not to share your password with third parties. You agree not to impersonate another person or to select or use a user name or password of another person. You agree to notify us promptly of any unauthorized use of your account and of any loss, theft or disclosure of your password. Failure to comply with these requirements shall constitute a breach of these Terms of Service and shall constitute grounds for immediate termination of your account. We will not be liable for any loss or damage as a result of your failure to provide us with accurate information or to keep your account secure.

In other words,

You must be at least 13 years old to use our service. By registering with your information, you are guaranteeing the services offered are solely for your use and not a third party – and that all of the information in your profile is accurate. Make sure to keep all of your account information updated!



For purposes of these Terms of Service, the term "Content" includes, without limitation, information, data, text, written posts and comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the services. For the purposes of this Agreement, "Content" also includes all user content (as defined below).

All content added, created, uploaded, submitted, distributed, or posted to the services by users (collectively "User Content"), whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such user content. You represent that all user content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You acknowledge that all content, including user content, accessed by you using the services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any content you access on or through the services is or will continue to be accurate.

The services may contain content specifically provided by us, our partners or our users and such content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any content accessed through the services.

Subject to these Terms of Service, we grant each user of the services a worldwide, non- exclusive, revocable, non-sublicensable and non-transferable license to use (i.e., to download and display locally) content solely for purposes of using the services. Use, reproduction, modification, distribution or storage of any content for other than purposes of using the services is expressly prohibited without prior written permission from us. You shall not sell, license, rent, or otherwise use or exploit any content for commercial use or in any way that violates any third party right.

In other words,

We can't be held responsible for the content you create or content you access elsewhere while using the service.


Rules of Conduct

As a condition of use, you promise not to use the services for any purpose that is prohibited by these Terms of Service. You are responsible for all of your activity in connection with the services and the activity of any sub-user that uses your access code or account.

You agree that you will not transmit, distribute, post, store, link, or otherwise traffic in content, information, software, or materials on or through the service that

(a) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, offensive, profane, contains or depicts pornography that is unlawful, or is otherwise inappropriate as determined by us in our sole discretion,

(b) you know is false, misleading, untruthful or inaccurate,

(c) constitutes unauthorized or unsolicited advertising,

(d) impersonates any person or entity, including any of our employees or representatives, or

(e) includes anyone's identification documents or sensitive financial information.


You shall not:

(a) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party providers') infrastructure;

(b) interfere or attempt to interfere with the proper working of the services or any activities conducted on the services;

(c) bypass, circumvent or attempt to bypass or circumvent any measures we may use to prevent or restrict access to the services (or other accounts, computer systems or networks connected to the services);

(d) run any form of auto-responder or "spam" on the services;

(e) use manual or automated software, devices, or other processes to "crawl" or "spider" any page of the website;

(f) harvest or scrape any content from the services;

(g) use the services for high risk activities including but not limited to the operation of nuclear facilities, air traffic control, life support systems, or any other use where the failure of service could lead to death, personal injury, or environmental damage; or

(h) otherwise take any action in violation of our guidelines and policies.


You shall not (directly or indirectly):

(a) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services (including without limitation any application), except to the limited extent applicable laws specifically prohibit such restriction,

(b) modify, translate, or otherwise create derivative works of any part of the services, or

(c) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. You shall abide by all applicable local, state, national and international laws and regulations.


We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to

(a) satisfy any applicable law, regulation, legal process or governmental request,

(b) enforce these Terms of Service, including investigation of potential violations hereof,

(c) detect, prevent, or otherwise address fraud, security or technical issues,

(d) respond to user support requests, or

(e) protect the rights, property or safety of us, our users and the public.


The enumeration of violations in this section 3 of these Terms of Service is not meant to be exclusive, and we provide notice hereby that we will exercise authority to take whatever action is necessary to protect the services, subscribers, and third parties from acts that would be inimical to the purposes of this section 3 of these Terms of Service.

In using the services, subscribers must comply with, and refrain from violations of, any right of any other person, entity, law, or contractual duty, including without limitation those laws forbidding:

(a) distribution of child pornography,

(b) forgery, identity theft, misdirection or interference with electronic communications,

(c) invasion of privacy,

(d) unlawful sending of commercial electronic messages or other marketing or electronic communications,

(e) collection of excessive user data from children, or other improper data collection activities,

(f) securities violations, wire fraud, money laundering, or terrorist activities, or

(g) false advertising, propagating or profiting from frauds and unfair schemes.


Subscribers will also comply with the affirmative requirements of law governing use of the services, including but not limited to:

(a) disclosure requirements, including those regarding notification of security breaches,

(b) records maintenance for regulated industries, and

(c) financial institution safeguards.


Subscribers may not use the services to distribute, receive communications or data gleaned from, or execute any action directed by any type of injurious code, including but not limited to:

(a) trojans,

(b) key loggers,

(c) viruses,

(d) malware,

(e) botnets,

(f) denial of service attacks,

(g) flood or mail bombs,

(h) logic bombs, or

(i) other actions which we reserve the sole right to determine to be malicious in intent.


Subscribers shall utilize proper security protocols, such as setting strong passwords and access control mechanisms, safeguarding access to all logins and passwords, and verifying the trustworthiness of persons who are entrusted with account access information.

Subscribers shall notify us if and when they learn of any security breaches regarding the services, and shall aid in any investigation or legal action that is taken by authorities and/or us to cure the security breach.

In other words,

Be mindful about how you use our services. If you are breaking laws, being obscene, or abusing our infrastructure, we have the right to stop you from doing these things. Be careful who you give your information to – it's to protect both us and you!


Third Party Services

The services may permit you to link to other websites, services or resources on the Internet, and other websites, services or resources may contain links to the services. When you access third party resources on the Internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource. It is your responsibility to protect your system from such items as viruses, worms, Trojan horses and other items of a destructive nature.

In other words,

It's up to you to be careful when accessing third-party resources on the Internet - they're outside of our control and we cannot be blamed for any negative outcomes. If you have a problem with them, please let those services know directly!


Limitation of Liability

In no event shall we, nor our directors, employees, agents, partners, suppliers or content providers, be liable under contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the services

(a) for any lost profits, data loss, cost of procurement of substitute goods or services, or special, indirect, incidental, punitive, compensatory or consequential damages of any kind whatsoever, substitute goods or services (however arising),

(b) for any bugs, viruses, trojan horses, or the like (regardless of the source of origination), or

(c) for any direct damages in excess of (in the aggregate) of fees paid to us for the particular services during the immediately previous one month period, even if we had been advised of, knew, or should have known, of the possibility.

Therefore the subscriber acknowledges that the fees paid by him or her reflect the allocation of risk set forth in this agreement and that we would not enter into this agreement without these limitations. The subscriber hereby waives any and all claims against us arising out of subscriber's purchase or use of the services, or any conduct of our directors, officers, employees, agents or representatives. Your sole and exclusive right and remedy in case of dissatisfaction with the services or any other grievance shall be your termination and discontinuation of access to or use of the services. 

Ín addition, you agree that we are not responsible for any data compiled by our services and that we will not be liable, in any manner, as a result of your exposure to any defamatory, libelous, threatening, unlawfully harassing, obscene or otherwise unlawful content or data. In no event shall we, or any third party provider of any component of the services or of any information delivered as part of the services, be liable to you and/or any party for any damages of any kind, including but not limited to direct, indirect, special, exemplary, punitive, consequential or similar damages arising out of or related to the services, content, products, the use or inability to use this website, or any linked website, including without limitation, lost profits, loss of use, business interruption, or other economic losses, loss of programs or other data, whether in an action of contract, negligence or other tortious action, even if we are advised of the possibility of such damages, including liability associated with any viruses which may infect your computer equipment.

Some jurisdictions limit or prohibit the foregoing limitations, and in such jurisdictions the foregoing limitations shall be applied to the maximum extent permitted by law.

The subscriber is solely responsible for the preservation of the subscriber's data which the subscriber saves onto our services (the "Data"). We shall have no responsibility to preserve data and no liability for any data that may be lost or uncoverable by the reason of the subscribers failure to backup his or her data for any other reason. 

In other words,

We trust that you'll be responsible and back up your own data. 



You shall defend, indemnify, and hold harmless us, our affiliates, parents, subsidiaries, any related companies, licensors and partners, and each of our and their respective employees, officers, directors, agents, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys' fees, that arise from or relate to your (or any third party using your account or identity in the services) use or misuse of, or access to, the services, content, or otherwise from your user content, violation of these terms of service or of any law, or infringement of any intellectual property or other right of any person or entity. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

In other words,

If, for example, you're angry with someone for something they write on our services, we can't be held responsible for what they say or do.


Termination and Access

We reserve the right to delete inactive users from the platform before each training season (Oct - Mar).

We reserve the right, in our sole discretion, to terminate your access to all or any part of the services at any time, with or without notice, effective immediately, including but not limited to as a result of your violation of any of these Terms of Service or any law, or if you misuse system resources, such as, by employing programs that consume excessive network capacity, CPU cycles, or disk IO. Any such termination may result in the forfeiture and destruction of information associated with your account. We may provide prior notice of the intent to terminate Services to you if such notice will not, in our discretion, run counter to the intents and purposes of these Terms of Service. Except as otherwise set forth hereunder, any and all fees paid hereunder are non-refundable and any and all fees owed to us before such termination shall be immediately due and payable, including any liabilities that may have been incurred prior to termination such as our costs for collection (including attorneys' fees) of any such charges or other liabilities. Upon termination, any and all rights granted to the subhtscriber by this agreement will immediately be terminated, and subscriber shall promptly discontinue all use of the Services. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, licenses of user content, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

In other words,

If you violate these Terms of Service, then we have the right to put a hold on your account. These actions are reserved for the most drastic offenses; you will more likely receive a warning and will be able to continue using our services as long as the undesirable behavior ceases. You, however, are free to terminate your account without reason at any time.


Choice of Law, Venue, Consent to Email Service and Waiver of Hague Convention Service Formalities

Swiss law governs the contract. Should any disagreement arise between the parties about the contract, the parties shall in a co-operative and responsible manner seek to open negotiations for resolving the dispute.

If the parties are unable to negotiate a solution, the dispute must be referred to mediation by a mediator appointed jointly by the parties.

In other words,

The headquaters of our company are based in Switzerland.


Miscellaneous Provisions

Neither you nor we shall be liable for nonperformance of the terms herein to the extent that either you or we are prevented from performing as a result of any act or event which occurs and is beyond your or our reasonable control, including, without limitation, acts of God, war, unrest or riot, strikes, any action of a governmental entity, weather, quarantine, fire, flood, earthquake, explosion, utility or telecommunications outages, Internet disturbance, or any unforeseen change in circumstances, or any other causes beyond either party's reasonable control. The party experiencing the force majeure shall provide the other party with prompt written notice thereof and shall use reasonable efforts to remedy effects of such force majeure.

This Agreement, including all related agreements and policies incorporated by reference herein, constitutes the entire agreement between the parties related to the subject matter hereof and supersedes any prior or contemporaneous agreement between the parties relating to the services. A valid waiver hereunder shall not be interpreted to be a waiver of that obligation in the future or any other obligation under this agreement. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. In order for any waiver of compliance with these Terms of Service to be binding, we must provide you with written notice of such waiver through one of our authorized representatives. If any provision of this agreement is prohibited by law or held to be unenforceable, that provision will be severed and the remaining provisions hereof shall not be affected such that this agreement shall continue in full force and effect as if such unenforceable provision had never constituted a part hereof.

This agreement may be executed in counterparts, each of which shall be deemed an original, but all of which together shall constitute the same instrument. This agreement may be signed electronically or, as set out above, your access and use of the services will manifest your consent to this agreement. These Terms of Service are personal to you, and are not assignable, transferable or sublicensable by you except with our prior written consent. We may assign, transfer or delegate any of our rights and obligations hereunder without consent. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service and neither party has any authority of any kind to bind the other in any respect. The section and paragraph headings in these Terms of Service are for convenience only and shall not affect their interpretation. All references to "laws," "rules," or "regulations" references any and all applicable laws, rules and regulations, whether domestic or foreign.

Unless otherwise specified in these Terms of Service, all notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to us.

In other words,

Neither you nor us can be held responsible for non-performance of these terms given circumstances outside of reasonable control (e.g. extreme weather, natural disasters, telecommunications outages, Internet disturbances and so on).


Contact Us

If you have questions or concerns about how your information is handled, please direct your inquiry to DT Swiss Academy (academy@dtswiss.com).